Terms of Service
Last updated: June 13, 2026
1. Provider
The CASTMINT service (the "Service") is provided by TestPoint Lidia Bućko, registered in Poland, NIP 7752621292, REGON 540507749("we", "us"). You can reach us through our contact form.
2. The Service
CASTMINTis a SaaS platform that uses artificial intelligence to generate short-form videos — including scripts, visuals, voiceover and captions — and provides tools to edit and export them. The Service is provided "as is" and we continuously develop and change its features.
3. Account and Eligibility
To use the Service you must create an account, provide accurate information and be at least 16 years old (or have the consent of a legal guardian). You are responsible for keeping your login credentials secure and for all activity under your account. You may not share your account with others.
4. Plans, Credits and Payments
Paid plans are subscriptions billed monthly in advance through our payment provider, Stripe. Prices are shown on the pricing page and are stated in US dollars; applicable taxes (including VAT) may be added or accounted for in accordance with law. Each plan includes a monthly allowance of credits used to generate content.
Credits do not roll over— unused credits expire at the end of each billing cycle and are replaced by your plan's new monthly allowance. Subscriptions renew automatically until cancelled. You can cancel at any time from your billing settings; cancellation takes effect at the end of the current paid period and you retain access until then. If we change subscription prices, we will give you at least 30 days' notice; the new price applies from your next renewal, so you can cancel beforehand if you do not agree to it.
5. Right of Withdrawal (Consumers)
If you are a consumer in the European Union, you normally have the right to withdraw from a distance contract within 14 days. However, the Service consists of the supply of digital content and digital services that begin immediately. By starting to use the Service (e.g. generating content) before the end of the withdrawal period, you expressly request immediate performance and acknowledge that you thereby lose your right of withdrawal, in accordance with the EU Consumer Rights Directive and the Polish Act on Consumer Rights.
6. Refunds
Because credits unlock digital content immediately, payments are generally non-refundable. Where credits are lost due to a verified technical fault on our side, we will restore the affected credits. If the digital content or digital service is not in conformity with the contract, consumers have statutory rights under the Polish Act on Consumer Rights to have it brought into conformity and, where applicable, to a price reduction or to withdraw from the contract. If we decide to discontinue the Service entirely, we will give you reasonable advance notice and refund any prepaid amount for the unused remainder of your current subscription period. Nothing in these terms limits mandatory consumer rights under applicable law.
7. Your Content and AI Output
You keep all rights to the prompts and materials you submit ("Input"). To the extent we hold any rights in the videos, images and audio generated for you ("Output"), we assign them to you, subject to the licences of the underlying AI providers (including OpenAI, ElevenLabs and fal.ai). You represent that you have all rights and permissions necessary to submit your Input, and you are responsible for ensuring your use of the Output complies with those licences and with the law.
8. Acceptable Use
You must not use the Service to generate or distribute content that is unlawful, infringes third-party rights (including intellectual property and image rights), constitutes a deepfake of a real person without their consent, is defamatory, deceptive, hateful, or sexually exploitative, or that violates the policies of the AI providers we rely on.
9. Content Moderation
Prompts may be screened automatically (including via the OpenAI Moderation API). We may refuse, remove or suspend generation, and suspend or terminate accounts, where we reasonably believe these terms have been breached.
10. Availability and Liability
We aim to keep the Service available but do not guarantee uninterrupted operation, and we are not liable for outages of third-party AI provider APIs. To the fullest extent permitted by law, our total liability arising from the Service is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim. We do not exclude liability that cannot be excluded under applicable law.
11. Complaints
You can submit a complaint at any time through our contact form. Please describe the issue and your account email. We will respond within 14 days.
12. Out-of-Court Dispute Resolution
Consumers in Poland may use out-of-court methods of handling complaints and pursuing claims, including the permanent consumer arbitration courts and mediation at the Provincial Inspectorate of Trade Inspection (Wojewódzki Inspektorat Inspekcji Handlowej), and free assistance from the district (municipal) consumer ombudsman (rzecznik konsumentów). Information is available from the Office of Competition and Consumer Protection (UOKiK) at uokik.gov.pl. Using these methods is voluntary for both parties.
13. Changes to These Terms
We may update these terms; we will post the updated version with a new "last updated" date and, for material changes, notify registered users. Continued use after changes take effect constitutes acceptance.
14. Governing Law
These terms are governed by Polish law. Mandatory consumer-protection provisions of the country of your habitual residence continue to apply where more favourable to you.
15. Contact
TestPoint Lidia Bućko · Poland. Reach us via our contact form.