Legal
Terms and Conditions of the Application "CASTMINT"
Binding language: English. Effective from July 28, 2026.
§ 1. General
- These Terms and Conditions (the "Terms and Conditions") define the terms and conditions of using the "CASTMINT" application (the "Application") and the services provided by the Service Provider.
- The Application is a platform that uses artificial intelligence to generate short-form videos (script, images, voiceover and editing) and provides access to this functionality on a subscription basis. The Application is intended for both entrepreneurs and consumers.
- The Terms and Conditions are the terms and conditions referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (the "Act on the Provision of Services by Electronic Means").
- The Service Provider is Lidia Bućko, operating under the business name "TestPoint Lidia Bućko" (permanent place of business: ul. Maratońska 87 lok. 72, 94-007 Łódź, Poland), entered into the Central Register and Information on Business Activity (CEIDG) kept by the minister competent for the economy, NIP: 7752621292, REGON: 540507749(the "Service Provider").
- Contact with the Service Provider is possible via:
- e-mail — at the address: support@castmint.app;
- telephone — at the number: +48 663 240 501;
- traditional mail — at the address: ul. Maratońska 87 lok. 72, 94-007 Łódź, Poland.
- In accordance with Regulation (EU) 2022/2065 (Digital Services Act, the "DSA"), the Service Provider has appointed a contact point for direct communication with the authorities of the EU Member States, the European Commission, the European Board for Digital Services and Application Users on matters covered by the DSA. The contact point is available at: support@castmint.app.
- Before starting to use the Application, the User is obliged to read the Terms and Conditions and the Privacy Policy.
- Each User is obliged to use the Application in accordance with the Acceptable Use Policy, which forms an integral supplement to these Terms and Conditions; in the event of any discrepancy regarding prohibited content, the Acceptable Use Policy prevails.
§ 2. Definitions
Capitalized words used in the Terms and Conditions have the following meanings:
- Price List — information specifying the current price of the Service, the Subscription Period, the variant of its operation and other conditions indicated therein;
- Payment Provider (Merchant of Record) — an external entity (Dodo Payments Inc.) that processes payments and acts as the reseller / seller of record toward the User for the payment transaction, including charging and remitting applicable taxes (e.g. VAT) and issuing sales documents;
- Consumer — a natural person performing a legal act with the Service Provider that is not directly related to their business or professional activity;
- Entrepreneur — a natural person, a legal person, or an organizational unit without legal personality, to which special provisions grant legal capacity, conducting business or professional activity in its own name;
- Entrepreneur with Consumer Rights — a natural person conducting business or professional activity in its own name, who has concluded an Agreement with the Service Provider directly related to its business activity, but not having a professional character for that person, resulting in particular from the subject of the business activity performed by it;
- Account— a panel created in the Application's IT system, enabling the User to use its functionalities;
- Credits — the internal unit used in the Application to settle the use of generation functions; the number of Credits available depends on the plan selected in the Price List;
- Non-compliance — the non-compliance of the Service with the Agreement (the criteria for assessing compliance are specified in Article 43k(1)-(2) of the Consumer Rights Act);
- Free Plan — a variant of the Service allowing the use of the Application free of charge within a limited number of Credits;
- Subscription Period — the period for which the Service Provider makes the Service available to the User in accordance with the Price List;
- Subscription Fee — a fee paid by the User in advance in exchange for the Service, determined in accordance with the Price List in force at the time of ordering;
- Opinion— the User's opinion on the Application, including a description of their experience related to the use of the Service;
- Privacy Policy— a document containing information on the processing of Users' personal data by the Service Provider;
- User Content — any data (including personal data), files, information and materials saved or generated by the User in the Account (including prompts and generated videos);
- Agreement — an agreement for the provision of a digital service within the meaning of the Act on Consumer Rights, on the basis of which the Service Provider undertakes to provide the User with the Service of using the Application; the condition for concluding the Agreement is the creation of an Account;
- Act on Consumer Rights — the Act of 30 May 2014 on Consumer Rights;
- User — a person using the Application who is a Consumer, Entrepreneur with Consumer Rights or Entrepreneur.
§ 3. Technical requirements, rules of use and security
- In order for the User to properly use the services provided through the Application, the following are jointly necessary:
- an Internet connection;
- a device that allows the use of Internet resources with an up-to-date web browser;
- an active account on the social-media platforms through which the User intends to use the functionality of the Application;
- connection of the Application to the User's account on the social-media platforms through which they intend to use its functionality, by means of an API key;
- an active e-mail account.
- Within the Application, it is prohibited for Users to use viruses, bots, worms or other computer codes, files or programs (in particular those automating scripts and applications or other codes, files or tools).
- The Service Provider informs that it uses cryptographic protection of electronic transfer and digital content by applying appropriate logical, organizational and technical measures, in particular to prevent third parties from accessing data, including SSL/TLS encryption and access passwords.
- The Service Provider informs that, despite the security measures referred to above, the use of the Internet and electronically provided services may carry a risk of malware reaching the User's device, or of third parties gaining access to data on that device. To minimize this risk, the Service Provider recommends using anti-virus software and identity-protection measures.
- The Application is available in a Free Plan (with a limited number of Credits) and in paid subscription plans, in accordance with the Price List.
- The User is obliged to provide only data (including personal data) consistent with the actual state of affairs. The Service Provider is not responsible for the consequences of providing false or incomplete data.
- The User declares that they: (a) have full capacity to conclude the Agreement; (b) use the Application in accordance with applicable law; (c) hold all rights to the User Content entered into the Application.
- The User is solely responsible for the User Content and the consequences of its use, including the infringement of third-party rights, the law or the Terms and Conditions.
- The User acknowledges that the Application does not provide advisory services, and any information, analyses or recommendations are auxiliary and cannot constitute the basis for legal, financial, medical or business decisions without independent verification.
- The Service Provider has the right to temporarily block access to the Service in the event of detecting its abnormally high usage.
§ 4. Service Agreement
- On the basis of the Agreement, the Service Provider enables the User (to the extent resulting from the selected variant in the Price List) to use the functionality of the Application.
- In order to conclude the Agreement (Free Plan), the User should: (a) go to the Application's website and select the registration option ("Sign up"); (b) fill in the required data in the form (e-mail address and password); (c) obligatorily tick the checkbox confirming that they have read and accept the Terms and Conditions and the Privacy Policy; (d) click the "Create account" button; (e) confirm registration via the activation link sent to the e-mail address provided.
- The use of the Application requires registration and creation of an Account. Completing registration is tantamount to concluding a free Agreement (Free Plan), under which the User is granted a limited number of Credits.
- The User may at any time decide to use a paid plan, which is tantamount to concluding a paid Agreement in accordance with the Price List. To do so, the User selects a plan in the "Pricing" tab, confirms the required consents (including the consent to the immediate commencement of the Service referred to in § 9(4)) and completes the payment via the Payment Provider (Merchant of Record) referred to in § 5.
- Alternatively, the User may register through their Google account. In this case they: (a) select registration with a Google account; (b) obligatorily tick the checkbox confirming that they have read and accept the Terms and Conditions and the Privacy Policy.
- The User retains all User Content and data entered into their Account when switching between the Free Plan and a paid plan.
- The Service Provider informs, and the User acknowledges, that maintaining the compliance of the Service with the Agreement does not require the installation of updates by the User (the Application is provided as a web service).
- The provisions of sections 9–14 below apply only to Users who are Consumers or Entrepreneurs with Consumer rights.
- If the User is not granted access to the Service immediately after the conclusion of the Agreement, the User calls on the Service Provider to grant access immediately (by e-mail). If the Service Provider still fails to grant access, the User may withdraw from the Agreement.
- Notwithstanding section 9, the User may withdraw from the Agreement without a prior call if at least one of the cases indicated in Article 43j(5) of the Consumer Rights Act occurs.
- The User may terminate the Agreement at any time by deleting their Account in the Application or by sending a deletion request to the e-mail address in § 1(5).
- In the event of a breach of the Terms and Conditions by the User and failure to remedy it despite a summons, the Service Provider may terminate the Agreement with a 7 (seven) day notice period, by e-mail. After the notice period, the Service Provider suspends the Service.
- The Service Provider deletes the Account immediately upon receiving the statement referred to in section 11 or upon expiry of the notice period referred to in section 12.
- The User has the right to: (a) download all of their data in JSON/CSV/XML format; (b) transfer the data to a competing system; (c) receive a full history of generated content. The data is made available within 30 days of the request.
§ 5. Fees and billing
- The prices of the Service are set out in the Price List. Payments are processed by an external payment provider acting as Merchant of Record — Dodo Payments Inc. (the "Payment Provider").
- The Payment Provider operates under the Merchant of Record (MoR) model. This means that, for the purposes of the financial and tax transaction, the User purchases the Service directly from the Payment Provider, which acts as the registered seller (reseller) of the Service.
- The Service Provider is not a party to the payment transaction. The Service Provider is solely responsible for the actual provision of the Service (granting access to the Application) after receiving binding confirmation from the Payment Provider of a successfully completed payment.
- By making a purchase, the User enters into a legally binding contract of sale directly with the Payment Provider. Consequently, the Payment Provider is solely responsible for: (a) the secure processing of payment transactions (including credit cards, PayPal and other available methods); (b) the correct calculation, collection and remittance of all applicable sales taxes (such as VAT, GST, sales tax) in the User's jurisdiction; (c) issuing and delivering to the User an official sales document (invoice or receipt) compliant with local tax regulations; (d) handling Users' queries directly related to the transaction, including incorrect charges, currency issues or payment security.
- Making a payment requires acceptance of the Payment Provider's own terms of service and privacy policy, which are presented to the User during the payment process.
- The User enters their payment data (e.g. credit card details) directly into a secure environment (form) operated by the Payment Provider. The Service Provider does not collect, process or store the User's full payment data.
- All prices for services offered by the Service Provider may be displayed exclusive of applicable taxes.
- The final, binding transaction amount, including all applicable local taxes (e.g. VAT), will be calculated and clearly presented to the User by the Payment Provider during the purchase, before final confirmation.
- Due to the Payment Provider's role as Merchant of Record, all claims, disputes, refund requests or chargebacks directly related to the payment process (e.g. double charges, unauthorized transaction, incorrect amount, cancellation within the statutory period) must be directed to the Payment Provider. The Payment Provider manages the refund process in accordance with its policy and applicable consumer-protection regulations.
- The provisions above in no way limit the User's right to file complaints directly related to the quality or performance of the Service itself (e.g. technical errors, unavailability of functions, non-conformity of the Service with its description). Complaints regarding the performance of the Service should be submitted to the Service Provider in accordance with § 7 or § 8.
- Prices in the Price List are presented inclusive of any applicable VAT/taxes, which are determined and collected by the Payment Provider based on the User's location; the Payment Provider may display prices localized in the User's currency.
- The Subscription Fee is paid automatically, cyclically in advance every month, on the dates resulting from the date of conclusion of the Agreement and the Price List.
- After the payment is confirmed, the User is granted access to the paid functionality of the Application, and the Payment Provider makes the sales document (receipt/invoice) available to the User.
- Failure to pay the Subscription Fee results in the suspension of access to the paid functionality of the Application until the payment is made.
- Changes to the prices indicated in the Price List are announced in the Application and do not constitute changes to these Terms and Conditions.
§ 6. Price List and Credits
- The current Price List is available at /pricing. Prices may be presented localized in the User's currency and inclusive of applicable taxes by the Payment Provider (see § 5).
- The Price List may provide that a certain number of Services (Credits) may be used by the User free of charge.
- The Service Provider reserves the right to change the Price List for active subscriptions; the User will be informed of such a change 30 days in advance — in which case a User who is a Consumer or an Entrepreneur with Consumer rights may exercise the right referred to in § 9.
- Within the Application there operates — alongside the subscription system — an internal payment system in the form of Credits. Purchasing access to the Service is possible by means of Credits.
- Once purchased, Credits are not subject to exchange or refund. Credits cannot be exchanged for any currency, cryptocurrency or securities.
- Credits may be purchased only by the User through the Application.
- Credits may be purchased by way of a one-time payment.
- Where Credits are purchased, the User receives them immediately upon the payment being booked by the Payment Provider.
- Credits do not expire. Credits are stored in the User's Account and have no validity period, provided that, upon deletion of the Account, the Credits expire and cannot be restored.
- In order to purchase Credits, the User takes the following steps: (a) log in to the Application; (b) go to the "Billing" tab; (c) choose either a subscription plan or a one-off credit pack — each option states the number of Credits and the price; (d) in the confirmation dialog, mandatorily tick the checkbox by which the User accepts the Terms and Conditions and the Privacy Policy and requests that the Service begin immediately, acknowledging the resulting loss of the right of withdrawal from the agreement; (e) click "Continue to payment"; (f) provide the required payment data and complete the payment in the checkout window of the Payment Provider (Merchant of Record). Where Credits are purchased as a subscription, they are made available cyclically for each Subscription Period; where purchased as a one-off pack, they are added to the User's Account balance and do not expire while the Account exists.
§ 7. Complaints — Consumers and Entrepreneurs with Consumer Rights
- The provisions of this paragraph apply only to Consumers and Entrepreneurs with Consumer rights.
- The Service provided must be in accordance with the Agreement for the entire period of its provision. The Service Provider is liable for any Non-compliance revealed during the period of provision of the Service.
- In the event of Non-compliance, the User may file a complaint requesting that the Service be brought into compliance with the Agreement. Complaints are submitted by e-mail to the address in § 1(5) and should include: the name of the User, the e-mail address, a description of the Non-compliance, and the request to bring the Service into compliance.
- The Service Provider may refuse to bring the Service into compliance if it is impossible or would require excessive costs.
- The Service Provider responds to the complaint by e-mail within 14 (fourteen) days of its receipt, and where accepted, brings the Service into compliance at its own expense within a reasonable time and without excessive inconvenience to the User.
- In the event of Non-compliance, the User may submit a statement of price reduction or withdrawal from the Agreement in the cases set out in Article 43j of the Consumer Rights Act.
- In the event of withdrawal, the Service Provider deletes the Account immediately upon receiving the statement. Pursuant to Article 34(1a) of the Consumer Rights Act, the User is then obliged to stop using the Service and making it available to third parties.
§ 8. Complaints — Entrepreneurs
- In the event of disclosure of non-compliance of the Service with the Terms and Conditions, the Entrepreneur may file a complaint in writing or by e-mail (to the address in § 1(5)) no later than 30 days from the date of disclosure. The complaint should include the name of the User, the e-mail address and a description of the non-compliance.
- The Service Provider may refuse to bring the Service into compliance if it is impossible or would require excessive costs.
- The Service Provider responds within 21 (twenty-one) days of receipt; in particularly complicated cases this may be extended to 30 calendar days.
§ 9. Right of withdrawal
- Pursuant to Article 27 et seq. of the Consumer Rights Act, the User has the right to withdraw from the Agreement without giving any reason within 14 (fourteen) days from the date of its conclusion. The Service Provider extends this right also to Entrepreneurs.
- The right of withdrawal is exercised by submitting a statement of withdrawal to the Service Provider (by any means, in particular on the form constituting Appendix No. 2 to the Act on Consumer Rights). Sending the statement before the deadline is sufficient to meet it.
- The Service Provider immediately confirms receipt of the statement by e-mail and deletes the Account immediately upon receipt.
- Loss of the right of withdrawal. Where the User expressly consents to the commencement of the provision of the Service before the expiry of the withdrawal period and acknowledges the loss of the right of withdrawal (digital service / digital content), the right of withdrawal does not apply to that paid Service in accordance with Article 38 of the Act on Consumer Rights. This consent is collected as a separate, unchecked checkbox during the purchase.
- Payments are processed by the Payment Provider acting as Merchant of Record (§ 5). Refunds and matters concerning the payment transaction may also be handled through the Payment Provider in accordance with its policy; this does not limit the User's mandatory consumer rights toward the Service Provider.
§ 10. User Content and Opinions
- The User is solely responsible for User Content (including prompts and generated videos) and warrants that they hold all rights to it.
- The User may send the Service Provider Opinions about the services. Sending an Opinion does not oblige the Service Provider to publish it, and a published Opinion may be removed at any time.
- It is forbidden to post User Content or Opinions that: contain false data or are contrary to the law, the Terms and Conditions or good morals; incite violence or hatred; may infringe personal rights, copyright, image rights or other third-party rights; contain advertising, political, religious or discriminatory content; or promote activities competitive to the Service Provider.
- Reporting illegal content (DSA).Any person (the "Reporter") may report User Content or an Opinion that may violate the Terms and Conditions, by e-mail to: support@castmint.app. The report should include: a sufficiently justified explanation of why the content is illegal; a clear indication of its electronic location (URL); the Reporter's name and e-mail (except for reports concerning offences under Articles 3–7 of Directive 2011/93/EU); and a good-faith statement that the information is correct and complete.
- The Service Provider confirms receipt of the report, may request completion/correction within 14 days, and verifies a complete report within 14 days (it may block the visibility of the content during verification). It may then remove the content or restore it, giving reasons and notifying both the Reporter and the affected User.
- The decision's justification includes the scope of the measure, the facts and circumstances, any use of automated means, the legal/contractual basis, and clear information on the right to appeal.
- Appeals. The affected User or Reporter may appeal by e-mail (support@castmint.app) or in writing (ul. Maratońska 87 lok. 72, 94-007 Łódź, Poland). Appeals are considered within 14 days by an authorized team, not in an automated manner.
- Sending User Content or an Opinion is tantamount to a statement that the User is its sole author, and to granting the Service Provider a free, non-exclusive licence to use the Opinion in the Service Provider's promotional materials, without time or territorial restrictions, including the right to modify it (without changing its essence) and to grant sub-licences.
§ 11. Use of Artificial Intelligence (AI)
- The Service Provider informs that the Application uses the following AI models/providers: OpenAI (scripts and text); fal.ai (images and video); ElevenLabs (voiceover/audio).
- Purpose: generating short-form videos and their components (script, images, voiceover, editing) on the basis of the User's input.
- AI Act risk category: limited/minimal risk. The Application generates synthetic audiovisual content, which is subject to the transparency obligations under Article 50 of Regulation (EU) 2024/1689 (AI Act), including the obligation to mark content as artificially generated where required by law.
- The User acknowledges that results generated by AI: (a) may contain errors, inaccuracies or hallucinations; (b) require human verification before use; (c) do not constitute legal, medical or financial advice.
- The User undertakes to: verify all AI results before use; not rely solely on generated content when making decisions; comply with AI Act transparency requirements towards their own customers; and mark content as AI-generated where required by law.
- Data entered into the Application may be transferred to the third-party AI providers indicated in section 1. This data is not used to train the providers' models.
- The Service Provider is not responsible for: business decisions made on the basis of AI results; infringement of third-party intellectual property rights resulting from AI-generated content; or damage resulting from erroneous AI recommendations.
- AI-generated content is the property of the User to the extent permitted by law, subject to the rights of the AI model providers. The User acknowledges that AI content may not be subject to copyright protection and that similar content may be generated for other users — the Service Provider does not guarantee the uniqueness of results.
§ 12. Liability and service level
- The Service Provider undertakes to provide the Services with due diligence. The Service is provided on an "as is" and "as available" basis, subject to mandatory provisions of law.
- The Parties exclude the Service Provider's liability under the statutory warranty for defects and for lost benefits toward a User who is an Entrepreneur. The Service Provider's total liability in damages towards a User who is an Entrepreneur shall in each case be limited to the amount of PLN 1,000.00 (one thousand zlotys).
- The Service Provider may limit, modify or disable certain functionalities where necessary to ensure compliance with the law, decisions of supervisory authorities or regulators' guidelines, without liability to the User.
- To the extent permitted by the Civil Code and the Act on Consumer Rights, the Service Provider is not liable for consequences of: use of functionalities contrary to their purpose; provision of incorrect or false data; or use of Account access credentials by third parties who obtained them due to the User's disclosure or insufficient protection.
- To the extent permitted by the Civil Code and the Act on Consumer Rights, the Service Provider is not liable for disruptions resulting from: force majeure (including the unavailability of key third-party providers' APIs or a ban on the use of specific AI models by supervisory authorities); necessary maintenance; reasons attributable to the User; or other reasons beyond the Service Provider's control, in particular third-party actions.
- The Service Provider undertakes to carry out maintenance in the least burdensome way possible and, where possible, to inform Users in advance, and to remove disruptions on an ongoing basis.
- Indemnification.The User undertakes to release the Service Provider from liability and to cover all damages, costs and third-party claims arising in connection with: use of the Application contrary to the Terms and Conditions; the User Content; or the User's violation of the law. This includes, in particular, the costs of court and administrative proceedings and legal services.
- Upon termination of the Agreement, the Service Provider provides access to data for 90 consecutive days and deletes the data after this period (earlier at the User's request). The User may request a full export before deletion and assisted migration (optionally paid).
§ 13. Service Provider's Intellectual Property
- All components of the Application (in particular: the Application's name, logo, photos and descriptions, principles of operation, graphic elements, interface, software, source code and databases) are protected under the Act of 4 February 1994 on Copyright and Related Rights, the Act of 30 June 2000 — Industrial Property Law, the Act of 16 April 1993 on Combating Unfair Competition and other applicable law, including EU law.
- The Service Provider grants the User a non-exclusive, non-transferable licence to use the Application only to the extent resulting from the selected subscription plan. The licence does not cover the right to modify, copy or decompile the Application, or to make it available to third parties (unless the Terms and Conditions provide otherwise).
- It is prohibited to use the Application to: create competitive products; carry out testing, benchmarking or reverse engineering; or circumvent technical or licensing limits.
- The Service Provider may monitor the manner of use of the Application to the extent necessary to ensure security, prevent abuse and enforce the Terms and Conditions. Violation of the above entitles the Service Provider to immediately suspend the Account or terminate the Agreement without notice.
§ 14. Out-of-court dispute resolution — Consumers and Entrepreneurs with Consumer Rights
- A User who is a Consumer or an Entrepreneur with Consumer rights may use out-of-court methods of handling complaints and pursuing claims. Detailed information and access rules are available at the registered offices and on the websites of: district (municipal) consumer ombudsmen and consumer-protection organizations; Provincial Trade Inspection Inspectorates; and the Office of Competition and Consumer Protection (UOKiK).
§ 15. Personal data
Information on the processing of personal data by the Service Provider is available in the Privacy Policy.
§ 16. Change of the Service — Consumers and Entrepreneurs with Consumer Rights
- The Service Provider may change the Service where necessary to: adapt it to new devices or software; improve it by adding or modifying functionalities; or comply with a legal obligation. Such a change may not entail any costs for the User.
- The Service Provider informs the User of the change via a message in the Account and, where applicable, by e-mail. If the change materially and negatively affects access to the Service, the Service Provider informs the User (no later than 7 days before the change) of its characteristics and timing and of the right to terminate the Agreement with immediate effect within 30 days of the change.
§ 17. Amendment of the Terms and Conditions
- The Service Provider may amend the Terms and Conditions for important reasons, in particular in the event of: a change in the scope of business; commencement, modification or cessation of services; technical modifications to the Application; or a legal obligation to make changes.
- Users are informed of an amendment by publication of the amended version in the IT System and by e-mail. The previously applicable Terms and Conditions apply to agreements concluded before the amendment.
- A User who does not agree to the amendment may terminate the Agreement with immediate effect within 10 (ten) days of receiving the information about the change. Failure to give notice is deemed consent to the amendment.
§ 18. Final provisions
- The current version of the Terms and Conditions is effective from July 12, 2026.
- The Service Provider may transfer the rights and obligations arising from the Agreement to another entity as part of a restructuring, sale of the enterprise or capital group.
- If any provision is found to be invalid, the remaining provisions remain in full force. The Terms and Conditions constitute the entire agreement of the Parties and supersede all previous arrangements. Failure to enforce a provision is not a waiver of the right to enforce it later.
- The Terms and Conditions are governed by Polish law. Any disputes are resolved through amicable negotiations and, failing agreement, before the common court competent for the Service Provider's registered office.
- In the event that the Terms and Conditions are made available in other language versions, the English version is binding.
- The provisions of the Terms and Conditions do not violate the mandatory provisions of law applicable to the Consumer's place of residence. In matters not regulated herein, generally applicable Polish law applies.
TestPoint Lidia Bućko · ul. Maratońska 87 lok. 72, 94-007 Łódź, Poland · NIP 7752621292 · REGON 540507749. Contact: support@castmint.app or our contact form.